Events Editor
VIA Magazine
100 Van Ness Avenue
San Francisco, CA 94102
Information may also be faxed to (415) 863-4726.
The submission deadline for consideration for VIA Online is 30 days before the first day of the
event. Deadlines for consideration for VIA magazine are as follows:
| Issue |
Deadline |
January/February
March/April
May/June
July/August
September/October
November/December
|
October 1
December 1
February 1
April 1
June 1
August 1
|
Q
How often is the Web site updated?
A
Our content rotates on a weekly basis. Events are added and updated daily.
Q
Can I write a travel story for you? Will you print my travel photos?
A
As a professional magazine, we're looking for submissions from professional journalists. If you fall
into that category, please request our submission guidelines by calling (415) 565-2451 or
sending a self-addressed, stamped envelope to:
VIA Magazine
100 Van Ness Avenue
San Francisco, CA 94102
Professional photographers can send a portfolio to:
Art Director, VIA Magazine
100 Van Ness Avenue
San Francisco, CA 94102.
Q
Whom can I contact to help me make travel plans and reservations?
A
AAA Members can make reservations for plane tickets, hotel rooms, and rental cars by using
our online reservation service at aaa.com. Reservations and travel plans can also be made by
calling (800) 272-2155 or visiting your nearest AAA travel agency.
Q
Does VIA only cover hotels, restaurants, and attractions that are AAA-approved?
A
No. Our research is done independently of AAA lodging and dining inspections. That said, a
good restaurant is a good restaurant, and often the places we recommend are also recommended in
AAA TourBooks.
Q
Can I place an advertisement in VIA?
A
You'll find all the information you need by calling (800) 468-7563.
Q
How can I join AAA?
A
There are three ways to sign up for AAA membership: by visiting our online membership sign-up
page (aaa.com), by calling (800) JOIN-AAA
(565-6222)
, or by visiting your local AAA office.
Q
I'm a AAA member but don't receive VIA.
A
If you live outside our circulation area (Northern California, Nevada, Utah, Oregon, Montana, Wyoming, Alaska, and southern Idaho), you receive a different AAA publication. If you do live within our circulation area and are
not receiving the magazine, please contact our AAA membership department at (800) 922-8228.
Q
I didn't receive my latest issue of VIA. How can I get a copy?
A
Please call us at (415) 565-2451.
Q
How can I change my address?
A
You can change your address by calling our membership department at (800) 922-8228. Please allow four weeks for the change to take effect for VIA.
Q
I get multiple copies of VIA delivered to my house. How can I receive only one magazine?
A
Please call the AAA membership department at (800) 922-8228. Or mail in the labels from each of
the magazines to:
Membership
100 Van Ness Ave., 6th Floor
San Francisco, CA 94102
Q
How can I cancel my subscription to VIA?
A
You can call our membership department at (800) 922-8228. Please allow four weeks for your request to be processed.
Q
How can I complain about products or services advertised in VIA?
A
Complaints should be directed to the VIA advertising department at (415) 565-2454.
Q
How can I respond to an article in the magazine or tell you about an error in your
magazine or on the site?
A
If you have comments, or if you've found something that's incorrect in the magazine or the site,
please email us at viamail@csaa.com or send a letter to:
VIA Magazine
100 Van Ness Ave.
San Francisco, CA 94102
Technical problems with the site should be directed
to support@csaa.com.
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